Support | camelcamelcamel.com

FAQs / Common Issues

• A product's data seems incorrect, how do I fix and/or report this?
• How does your price checking system work?
• How do I create a "price watch?"
• What's up with the "Good Deal" badge I see on some product pages?
• What are "Popular Products" and how is that determined?
• How do I disable Twitter alerts?
• What is the Buy Box?
• I can't find the offer price camelcamelcamel is reporting.
• Getting alerts for (some) 3rd party Prime eligible offers.
• Why do I not see all price types?
• What is repricing?
• What about shipping & handling prices?

Contacting Us

If the FAQs don't help, please visit the contact information page and use your preferred method to get in touch with us. We will do our best to resolve your problem.

We cannot sell (or provide access to, via API or download) our historical pricing and sales rank data. Please do not ask. We will no longer be replying to emails that request this.